We would love to hear from you. For any queries, complaints, vendor support, or general inquiries, please reach out to us through any of the channels below.
For seller onboarding, product listing issues, payment queries, or shipment support, please email us at secretary-wb.tbi@gov.in with your registered vendor ID and order number (if applicable).
For order tracking, cancellations, refund status, or grievances related to purchased products, please use the grievance section on your My Account page on the Platform, or email us at secretary-wb.tbi@gov.in.
All legal correspondence and notices should be addressed to the Grievance Officer at the Head Office address above. Please include the subject line "Legal Notice — Tea Marketplace" for prompt routing.